[asterisk-users] Call Quality Measuring

[Olivier]

Some SIP hardphones (Polycom) or softphones (Counterpath) embed a
module that metter MOS.


Regards

2015-03-25 14:21 GMT+01:00 Patrick Beaumont <p.beaumont at hatsoffsoftware.co.uk>:
> Hi everyone.
>
> We regularly get customers complaining about call quality issues. Most of
> the time it turns out to be their own broadband. Very occasionally server
> load. Does anyone have any advice or links to advice on measuring call
> quality?
>
> I’ve been playing around with “sip show channelstats” but can’t other than
> measuring the packet loss I don’t really know what I’m supposed to be
> looking for in order to say “ah ha! that’s the problem!”. I also don’t
> know what it’s limits are. Will the stats in “sip show channelstats” show
> a customer using a torrent client and saturating their own broadband
> connection?
>
> Regards,
> Patrick.
>
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