[asterisk-users] Strange Polycom Issue

[David Wessell]

I'll add that it appears to happen when you have users in a ring group or
call queue and BLF is being used in some capacity..

dw

On Mon, Mar 9, 2015 at 9:40 AM, David Wessell <david at ringfree.biz> wrote:

> Welcome to our hell.
>
> We ran into this on VVX 300 and 400 phones running UCS 5.2.x. We finally
> got Polycom to issue a hotfix firmware version. I'll be happy to share it
> with you offlist, just email me.
>
> Officially Polycom will fix the issue in 5.3 in a few months..
>
> Thanks
> David
>
> On Mon, Mar 9, 2015 at 9:34 AM, Andrew Colin <andrew at convergedgroup.net>
> wrote:
>
>> Hi Guys,
>>
>>
>>
>> We are getting a strange issue on certain polycom phones, sometimes when
>> a call comes in it just “flashes” to show there is a call but does not play
>> any sound.
>>
>> This problem is very intermittent and happens to maybe 2 out of 10 calls.
>>
>>
>>
>> Has any else experienced this before?
>>
>>
>>
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>
>
>
> --
>
> [image: Ringfree Communications, Inc] <http://ringfree.biz/>
>
> David Wessell / President
> 828-575-0030 x101/ david at ringfree.biz
>
> Ringfree Communications, Inc Office: 828-575-0030 / Fax: 888-243-7830
> PO BOX 1994 Hendersonville, NC 28793
> http://ringfree.biz
>
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-- 

[image: Ringfree Communications, Inc] <http://ringfree.biz/>

David Wessell / President
828-575-0030 x101/ david at ringfree.biz

Ringfree Communications, Inc Office: 828-575-0030 / Fax: 888-243-7830
PO BOX 1994 Hendersonville, NC 28793
http://ringfree.biz

This e-mail message may contain confidential or legally privileged
information and is intended only for the use of the intended recipient(s).
Any unauthorized disclosure, dissemination, distribution, copying or the
taking of any action in reliance on the information herein is prohibited.
E-mails are not secure and cannot be guaranteed to be error free as they
can be intercepted, amended, or contain viruses. Anyone who communicates
with us by e-mail is deemed to have accepted these risks. Company Name is
not responsible for errors or omissions in this message and denies any
responsibility for any damage arising from the use of e-mail. Any opinion
and other statement contained in this message and any attachment are solely
those of the author and do not necessarily represent those of the company.
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