[asterisk-users] Queue_log transfer

Carlos Chavez cursor at telecomabmex.com
Mon Mar 2 17:43:27 CST 2015


     I am having a problem with my queue_log.  When an agent transfers a 
call I am not getting the extension that was dialed for transfer, I am 
only getting the name of the macro we use:

1425307308|1425307242.33367|PedidosKosmos|Agente 
102|TRANSFER|s|macro-stdexten|13|52|1
1425309366|1425309316.33729|PedidosKosmos|Agente 
102|TRANSFER|s|macro-stdexten|7|42|1
1425312756|1425312589.34760|RecSelKosmos|Agente 
1|TRANSFER|s|macro-stdexten|38|113|1
1425313810|1425313658.35112|RecSelKosmos|Agente 
4|TRANSFER|s|macro-stdexten|39|96|1

     This is the macro that is used for all internal extensions.  If I 
make an extension that only has a Dial command then I do get the correct 
number and context:

1424965940|1424965917.13835|PedidosKosmos|Agente 
103|TRANSFER|2528|oficina|8|14|1

     How can this be corrected?  Why would it matter to the Queue system 
if the call is transferred to a macro in the dial plan?

-- 
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez
+52 (55)9116-91161




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