on 11.17.1 Trying to debug vm. as suggested by voip-info: mailcmd=cat >> /tmp/astvm-mail and the mailbox is: 1143 => xxxx,sean,sean at company.com,,|tz=eastern|attach=yes|saycid=yes But there [s nothing in /tmp. The messages are in /var/spool/asterisk/voicemail/43-vm/1143/ . Any help appreciated. sean