[asterisk-users] how to return a transfered call to the transferrer?
Ishfaq Malik
ish at pack-net.co.uk
Thu Jul 16 03:51:54 CDT 2015
On 15 July 2015 at 20:51, Ethy H. Brito <ethy.brito at inexo.com.br> wrote:
>
> Hi all
>
> Any of you guys could point me in the right direction?
>
> I need to make that a blind transfer to return to the transferrer when the
> transferee does not answer.
>
> Scenario:
> . Miss Jane Doe, our front desk attendant, picks up an external
> call to
> Mr. Smith;
> . Miss Doe flashes, dial Mr. Smith's extension and then hangup;
> . Mr Smith's phone rings until timeout;
> . At this point, how to return the call to the Miss Doe's
> extension;
>
> Cheers
>
> Ethy
>
> --
> _____________________________________________________________________
>
>
Do a channel dump on the transferred channel, you'll see marker channel
variables showing it's a transfer and that contain the sending peer name.
You can use dialplan logic to check if it's a transfer. If it is, you can
send the call back to the referrer peer.
Regards
Ish
--
Ishfaq Malik
Department: VOIP Support
Company: Packnet Limited
t: +44 (0)161 660 2350
f: +44 (0)161 660 9825
e: ish at pack-net.co.uk
w: http://www.pack-net.co.uk
Registered Address: PACKNET LIMITED, Duplex 2, Ducie House
37 Ducie Street
Manchester, M1 2JW
COMPANY REG NO. 04920552
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