[asterisk-users] Call Center
Murthy Gandikota
murthy64 at hotmail.com
Mon Aug 3 09:31:29 CDT 2015
> From: asterisk_list at earthshod.co.uk
> To: asterisk-users at lists.digium.com
> Date: Mon, 3 Aug 2015 08:42:50 +0100
> Subject: Re: [asterisk-users] Call Center
>
> On Saturday 01 Aug 2015, Murthy Gandikota wrote:
> > Hi All
> >
> > Has anyone used Asterisk for a Call Center operation? What I mean is: given
> > a list of phone numbers, can Asterisk dial each number, play a message and
> > accept some DTMF?
>
> Yes it can, very easily. But before you go too far, you need to know there
> are laws against exactly that sort of thing. You need a human being on the
> end of the phone.
We make only solicited calls. That means, the people we are going to call have signed up with our service.As for technical details, I can think of a while loop in .ael to dial out. If you can please point me to a URL, I'd be grateful.
Best regardsmurthy
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