[asterisk-users] I'm not able to register Softphone(X-lite) in asterisk(Which is installed in EC2 Cloud).

[Helvio Junior]

I think in a same way.

Or you can run *"sip set debug on*" on asterisk console to enable sip 
debugging.

Att,
Hélvio Junior
SafeId - Gestão de identidades e Acessos
+55 41 | 9893-2694, single-sign-on.com.br
helvio.junior at safetrend.com.br

On 25/04/2015 18:05, Abdenasser Ghomri wrote:
> Hi,
>
> Try as a first step a tcpdump capture to verify if the softphone is 
> actually sending the register message to the server.
>
> For me it seems like the softphone is not able to reach the server !
>
> Best Regards,
>
> On Fri, Apr 24, 2015 at 10:55 AM, Helvio Junior 
> <helvio.listas at gmail.com <mailto:helvio.listas at gmail.com>> wrote:
>
>     Hi Akhilesh,
>
>     SIP protocol use port 5060 (default) and many other ports to
>     stablish calls. You need to check if there is AWS firewall rule
>     that allow your communication from your client external IP and
>     your AWS host.
>
>     Also, think in use IAX intead of SIP, because SIP protocol has
>     many trouble when used with NAT, also IAX protocol use only one
>     port (4569) to everything. When i need allow external clients
>     (throught NAT or not) i used to use IAX.
>
>     If you want i can help you in your environment (SIP or IAX).
>
>     Att,
>     Hélvio Junior
>     SafeId - Gestão de identidades e Acessos
>     +55 41 | 9893-2694, single-sign-on.com.br
>     <http://single-sign-on.com.br>
>     helvio.junior at safetrend.com.br <mailto:helvio.junior at safetrend.com.br>
>
>     On 24/04/2015 06:35, akhilesh chand wrote:
>
>         Hi Guenther,
>
>         Thanks for ur reply I have concern from long time I'm not able
>         to login through softphone with AWS Cloud.Please let me know
>         is there any document or guide line for the same.
>
>
>
>         Regards
>         Akhilesh
>
>
>
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