[asterisk-users] Asterisk Inbound calls, multiple SIP accounts, calledID

Tue Apr 7 18:48:18 CDT 2015

Hi Dmitriy and others and thanks for your help so far.

The option "match_auth_username=yes" seems to have had no effect. From my
reading, this option will try to match the username of the incoming SIP
account to a section heading. If that is how it must work then i can see a
big problem. I'm trying to present the receptionist with a nice display of
which line the call came in on. For example, the receptionist answers calls
for 8 different companies and would like the phone to display the company
name that she should announce to the caller.

Here is a more complete output of an incoming call. I've changed the SIP
numbers to "Company1', etc, to hide the numbers.

Connected to Asterisk 10.12.4 currently running on asterisk (pid = 32267)
> Verbosity is at least 12
> asterisk*CLI>
> asterisk*CLI>
> asterisk*CLI>
>   == Using SIP RTP CoS mark 5
>     -- Executing [s at incoming:1] *Set*("*SIP/Company1-00000797*", "*thedid=""NodePhone"<sip:Company2 at sip.internode.on.net
> <sip%3ACompany2 at sip.internode.on.net>>"*") in new stack
>     -- Executing [s at incoming:2] *Set*("*SIP/**Company1**-00000797*", "
> *pseudodid="NodePhone"<sip:** sip:Company2**@sip.internode.on.net
> <http://sip.internode.on.net>>*") in new stack
>     -- Executing [s at incoming:3] *Set*("*SIP/**Company1**-00000797*", "
> *pseudodid="NodePhone"<sip:** sip:Company2*") in new stack
>     -- Executing [s at incoming:4] *Set*("*SIP/**Company1**-00000797*", "
> *pseudodid=** sip:Company2*") in new stack
>     -- Executing [s at incoming:5] *GotoIf*("*SIP/**Company1**-00000797*", "
> *0?internal,33,1:6*") in new stack
>     -- Goto (incoming,s,6)
>     -- Executing [s at incoming:6] *GotoIf*("*SIP/**Company1**-00000797*", "
> *0?internal,88,1:7*") in new stack
>     -- Goto (incoming,s,7)
>     -- Executing [s at incoming:7] *GotoIf*("*SIP/**Company1**-00000797*", "
> *0?internal,36,1:8*") in new stack
>     -- Goto (incoming,s,8)
>     -- Executing [s at incoming:8] *GotoIf*("*SIP/**Company1**-00000797*", "
> *1?internal,36,1:9*") in new stack
>     -- Goto (internal,36,1)
>     -- Executing [36 at internal:1] *Set*("*SIP/**Company1**-00000797*", "
> *CALLERID(name)=SIP/**Company1**-00000797*") in new stack
>     -- Executing [36 at internal:2] *Dial*("*SIP/**Company1**-00000797*", "
> *SIP/36,20*") in new stack
>   == Using SIP RTP CoS mark 5
>     -- Called SIP/36
>     -- SIP/36-00000798 is ringing
>   == Spawn extension (internal, 36, 2) exited non-zero on
> 'SIP/Company1-00000797'
> asterisk*CLI> exit

And here is the "sip.conf":

[general]
> match_auth_username=yes
> register=081...:... at sip.internode.on.net/s
> register=082...:... at sip.internode.on.net/s
> register=083...:... at sip.internode.on.net:/s
> register=084...:... at sip.internode.on.net:/s
> register=085...:... at sip.internode.on.net/s
> register=086...:... at sip.internode.on.net/s
> register=087...:... at sip.internode.on.net/s
> register=088...:... at sip.internode.on.net/s
>
> [Company1]
> username=081...
> fromuser=081...
> secret=...
> canreinvite=no
> qualify=yes
> context=incoming
> type=friend
> insecure=invite,port
> fromdomain=sip.internode.on.net
> host=sip.internode.on.net
> dtmfmode=rfc2833
> disallow=all
> allow=alaw
> allow=ulaw
> allow=g729
> bindport=5060
> bindaddr=0.0.0.0
> nat=yes
> registertimeout=5
> allowoverlap=no
> srvlookup=no
> ubscribecontext=from-sip
> callcounter=yes

[Company2]
> ...
> [Company3]
> ...
> [Company4]
> ...

 And here is some of the "extensions.conf" file:

[incoming]
> ; Get the DID number from the TO header.
> exten => s,1,Set(thedid="${SIP_HEADER(TO)}")
> exten => s,2,Set(pseudodid=${SIP_HEADER(To)})
> exten => s,3,Set(pseudodid=${CUT(pseudodid,@,1)})
> exten => s,4,Set(pseudodid=${CUT(pseudodid,:,2)})

> ; Direct the DID accordingly.
> exten => s,5,GotoIf($["${pseudodid}" = "081"]?internal,33,1:6)
> exten => s,6,GotoIf($["${pseudodid}" = "082"]?internal,88,1:7)
> exten => s,7,GotoIf($["${pseudodid}" = "083"]?internal,36,1:8)
> exten => s,8,GotoIf($["${pseudodid}" = "084"]?internal,36,1:9)
> exten => s,9,GotoIf($["${pseudodid}" = "085"]?internal,36,1:10)
> exten => s,10,GotoIf($["${pseudodid}" = "086"]?internal,89,1:11)
> exten => s,11,GotoIf($["${pseudodid}" = "087"]?internal,36,1:12)
> exten => s,12,GotoIf($["${pseudodid}" = "088"]?internal,13,1:13)

-Andrew Galdes

On Thu, Apr 2, 2015 at 3:46 PM, Dmitriy Serov <serov.d.p at gmail.com> wrote:

>
> This is one of the chronic problems. Try this option in sip.conf:
> match_auth_username=yes
>
> Carefully read the description, it is better to test in "after hours".
>
> 02.04.2015 2:50, Andrew Galdes пишет:
>
> Hello all,
>
>  I have an Asterisk server (Asterisk 10.12.4) with multiple sip accounts
> with the same service provides. We have 8 phone numbers in total.
>
>  Incoming calls from the public are all correctly directed to appropriate
> office handsets. However, the display on the reception phone (the only one
> i care about) is always showing the same "SIP/Account1_0843214321" rather
> than the account representing the number dialed.
>
>  For-instance, if Sam on her mobile calls "*0811111111*", Asterisk will
> show a log entry like the following:
>
>  -- Executing [s at incoming:1] Set("SIP/*Account1_0822222222*", "
> thedid=""NodePhone"<sip:*0811111111*@sip.internode.on.net>"") in new stack
>  But "Account1_*0822222222*" (as the name suggests) has a phone number of
> "*0822222222*" and not "*0811111111*".
>
>  So Sam's call will come through and be routed to the correct handset as
> the business needs, but it seems that all incoming calls are being labeled
> as though coming in on a different account. The effective problem is that
> the calledID is now wrong.
>
>  I'm after some general advice on how to handle the problem.
>
> Ta,
>
>
>   -Andrew
>
>
>
>
> --
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