[asterisk-users] Asterisk Inbound calls, multiple SIP accounts, calledID

[Andrew Galdes]

Hello all,

I have an Asterisk server (Asterisk 10.12.4) with multiple sip accounts
with the same service provides. We have 8 phone numbers in total.

Incoming calls from the public are all correctly directed to appropriate
office handsets. However, the display on the reception phone (the only one
i care about) is always showing the same "SIP/Account1_0843214321" rather
than the account representing the number dialed.

For-instance, if Sam on her mobile calls "*0811111111*", Asterisk will show
a log entry like the following:

-- Executing [s at incoming:1] Set("SIP/*Account1_0822222222*", "
thedid=""NodePhone"<sip:*0811111111*@sip.internode.on.net>"") in new stack
But "Account1_*0822222222*" (as the name suggests) has a phone number of "
*0822222222*" and not "*0811111111*".

So Sam's call will come through and be routed to the correct handset as the
business needs, but it seems that all incoming calls are being labeled as
though coming in on a different account. The effective problem is that the
calledID is now wrong.

I'm after some general advice on how to handle the problem.

Ta,


-Andrew
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