[asterisk-users] One mailbox for multiple extensions with individual greetings

[John T. Bittner]

Why don't you use the voicemail copy feature?
Create 3 mailboxes 1234, 6789 and 2000 for the shared.

VoiceMail(1234 at default&2000 at default,su)
VoiceMail(6789 at default&2000 at default,su)

Set both 1234 and 6789 to email the voicemail to a fake email address and delete after email.
A copy of the message for each will be dropped into 2000 and deleted from the original box.


John


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Patrick Laimbock
Sent: Saturday, May 10, 2014 7:53 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] One mailbox for multiple extensions with individual greetings

Hi,

Is there a way in Asterisk 11 to use a single voicemailbox for multiple extensions while still hearing each extension's individual greeting?

Use case: someone has 2 numbers and wants all voicemail messages for both numbers to end up in one mailbox. So when dialing 1234 and NOANSWER you would hear "the person at extension 1234 is unavailable" and the message would be stored in mailbox "mymailbox" and when dialing 6789 and NOANSWER you would hear "the person at extension 6789 is unavailable" 
and that message would also be stored in mailbox "mymailbox". The user then dials an extension to reach mymailbox and hears all messages for both the 1234 and 6789 numbers.

I think I can solve it by symlinking
/var/spool/asterisk/voicemail/default/6789/INBOX to /var/spool/asterisk/voicemail/default/1234/INBOX (and the other directories too) but it would be nice if this could be done within the dialplan.

If that's not possible, would adding an "extension" option to app_voicemail.c solve this by decoupling the extension from the mailbox?

Thanks for any pointers.

Cheers,
Patrick

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