[asterisk-users] Asterisk 12.4 IMAP VM Issue - Can't move messages between folders

[Dave Fullerton]

On 07/17/2014 09:46 AM, Dave Fullerton wrote:
> Hello all,
>    I'm running into an issue with Asterisk 12.4 and IMAP voicemail. I
> have asterisk set up to connect to my Dovecot IMAP server and I can
> leave and retrieve messages from my inbox and old messages. However, I
> am unable to move messages between folders. I get a message from
> asterisk stating "Sorry the users mailbox can't accept more messages".
> Here is my setup:
>
> In Voicemail.conf I have the following set:
> imapgreetings=no
> imapparentfolder=Voicemail
> imapfolder=Voicemail.Inbox
>
> On my imap server, I have the following folder structure:
>
> INBOX
> Sent
> Junk
> Drafts
> Voicemail
> |-Family
> |-Inbox
> |-Work
>
> I did a packet capture on my imap server and found that when I go to
> move a message from Old messages to Family the following happens:
> Asterisk issues a "CREATE Voicemail.Family" which succeeds with "OK
> Create completed" (The folder is successfully created if it does not
> exist, I can see it in thunderbird).
> Then Asterisk issues a "COPY 1 Family" which fails with "NO [TRYCREATE]
> Mailbox Doesn't exist: Family" I don't think Asterisk is using the value
> of imapparentfolder when copying the message. The COPY command should be
> "COPY 1 Voicemail.Family".
>
> Is there something I am missing in my configuration or is this a bug?
>
> Thank you
> -Dave
>

I think I have tracked the issue down to save_to_folder in 
app_voicemail.c. The third argument to mail_move/mail_copy needs to be 
different, but my C is not strong enough to know what I need to change 
it to. Any suggestions?

-Dave