[asterisk-users] Call transfer problem.

[Igor Zamocky]

You have to use "attendant" transfer, not "blind".

- A calls B
- B answers on "line 1" (button 1)
- B has to use "line 2" (push button 2) to call C, C sees call coming from
B, the same does asterisk
- while having "line 2" active, he pushes button "transfer" followed by
button "line 1"
- A speaks with C


On Mon, Feb 24, 2014 at 7:45 PM, Mike Diehl <mdiehlenator at gmail.com> wrote:

> I'm sorry, I should have mentioned that he's doing a "phone-based"
> transfer, not an "asterisk-based" transfer.
>
> Mike.
>
> On Mon, Feb 24, 2014 at 1:30 PM, Don Kelly <dk at donkelly.biz> wrote:
> > Does he complete the call as a "supervised" transfer--waits for the
> called
> > party to answer before completing the transfer?
> >
> >   --Don
> >
> >
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com
> > [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Mike Diehl
> > Sent: Monday, February 24, 2014 12:24 PM
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: [asterisk-users] Call transfer problem.
> >
> > Hi all,
> >
> > I have a user who is having trouble transferring calls, using a
> Grandstream
> > GXP2xxx.
> >
> > Here's the use case that I've seen:
> >
> > I call the user from phone A and he answers on phone B.
> >
> > Then, he hits the transfer button on his phone and dials an extension
> that
> > is reachable by him, but not by me, based on administrative policy.
> >
> > However, the Asterisk logs indicate that the new call is being initiated
> by
> > phone A, not phone B!  Thus the call transfer fails.
> >
> > I have other users, with other phones, that are able to transfer just
> fine.
> > What could be different with this particular user?
> >
> > Any ideas?
> >
> > Mike.
> >
> > --
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