[asterisk-users] Call transfer problem.

[Mike Diehl]

Hi all,

I have a user who is having trouble transferring calls, using a
Grandstream GXP2xxx.

Here's the use case that I've seen:

I call the user from phone A and he answers on phone B.

Then, he hits the transfer button on his phone and dials an extension
that is reachable by him, but not by me, based on administrative
policy.

However, the Asterisk logs indicate that the new call is being
initiated by phone A, not phone B!  Thus the call transfer fails.

I have other users, with other phones, that are able to transfer just
fine.  What could be different with this particular user?

Any ideas?

Mike.