[asterisk-users] Dialer software for Asterisk...

[Mitul Limbani]

Have a look at vicidial it has alternate number dialing capability.

Mituo

On Saturday, February 15, 2014, Carlos Chavez <cursor at telecomabmex.com>
wrote:

>     I have a customer with a more or less unique need.  Right now we are
> using Wombat as a dialer software so they can contact clients for QA
> purposes.  Everything is working very well and their contact center
> productivity is way up from the old manual dialing method.
>
>     The only thing we are having a problem with is that they have up to 5
> phone numbers to contact a single customer.  Obviously we cannot load all
> numbers into the dialer because we do not want to contact the same customer
> 5 times.  Does anyone know of a dialer for Asterisk that can take several
> phone numbers for the same contact and if any of those answers it will not
> try the other numbers?  Most of the dialers I have looked at cannot relate
> information for different numbers so there is no way to tell if you have
> already contacted a specific customer with a different number.
>
>     I really do not want to develop a new dialer software (well, while the
> dialer is not that difficult the interfaces, reports and backends are a
> pain to maintain).  Anyone know of a commercial or open source software
> that can handle this kind of dialing?
>
> --
> Telecomunicaciones Abiertas de México S.A. de C.V.
> Carlos Chávez
> +52 (55)9116-91161
>
>
> --
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-- 
Regards,
Mitul Limbani,
Chief Architech & Founder,
Enterux Solutions Pvt. Ltd.
110 Reena Complex, Opp. Nathani Steel,
Vidyavihar (W), Mumbai - 400 086. India
http://www.enterux.com/
http://www.entvoice.com/
email: mitul at enterux.in
DID: +91-22-71967196
Cell: +91-9820332422
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