[asterisk-users] SPA112 Won't stay up

[Jim Lucas]

On 02/06/2014 09:25 AM, Mike Diehl wrote:
> I've got the registration period set to 15 minutes.  However, I've got
> similar devices all over the place that don't seem to have this
> unreliability issue.  The way I solved it with the SPA303 that I had in the
> office was to replace the Ubee modem with a different make/model.  That's
> not an option in this particular case, though.

More then likely, the replacement router/modem had a different timeout and it 
was a luck of the draw that it worked.

In routers that allow me to set the UDP timeout, I normally set the timeout to 
90 seconds.  Most routers that done offer a setting for this are usually set 
to 90 or 120 seconds

Then I usually set my registration time on the ATA's to 60 seconds.

The devices I seem to have most issues with are SonicWall routers.

Jim

>
> Mike.
>
>
> On Thu, Feb 6, 2014 at 11:27 AM, Leandro Dardini <ldardini at gmail.com> wrote:
>
>> How long is the registration timeout? If the device is behind a
>> router/firewall, then you need to set a registration timeout lower than the
>> state table "life" in the router/firewall. I usually set my devices to just
>> 2 minutes and it works almost all the time. Most Cisco devices have a very
>> long timeout of 3600 seconds.
>>
>> Leandro
>>
>>
>> 2014-02-06 17:18 GMT+01:00 Mike Diehl <mdiehlenator at gmail.com>:
>>
>>> Hi all,
>>>
>>> I have an SPA112 that in sitting behind a Ubee cable modem.  The internet
>>> link is solid, but the device becomes unreachable within a day or so of
>>> being rebooted.  Then the customer goes to reboot the device, they report
>>> that all 4 lights are lit.  The ISP reports that the device does respond to
>>> ping, so it's not completely dead.  I've had the same symptoms with
>>> SPA303's sitting behind Ubee modems.
>>>
>>> So, is there some configuration setting on the SPA that I can set to make
>>> this device more stable?
>>>
>>> Mike.
>>>
>>> --
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>>
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>
>
>


-- 
Jim Lucas

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