[asterisk-users] Queue Management

Lenz Emilitri lenz.loway at gmail.com
Fri Sep 27 05:11:11 CDT 2013


This should happen automatically - not sure what you want to do.
l.


2013/9/26 akhilesh chand <omakhileshchand at gmail.com>:
> Dear All,
>
>
> I have six different campaign and  5 different agent have login on that
> campaign.Same thing i have done using agi and database,i never use queue
> management on this scenario. Agent can also shuffling  one campaign to
> anther campaign.
> Now i want to do some work with queue.I want to use single queue to managing
> this.
>
> Eg:
> campaign                       Agent Login
>
> A                                   a_1,a_3
> (In campaign A 2 agents are login)
> B                                   a_2,a_1
> (In campaign B 2 agents are login)
> C                                   a_3,a_1,a_4
> (In campaign C 3 agents are login)
> D                                   a_4,a_5,a_3
> (In campaign D 3 agents are login)
> E                                   a_1,a_3,1_2
> (In campaign E 3 agents are login)
> F                                    a_5,a_4
> (In campaign F 2 agents are login)
>
> When a call come to campaign A that call goes to agent a_1 or a_3 not goes
> to other campaigns agents.
>
> Regards
> Akhilesh
>
>
>
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