[asterisk-users] users can not hear the audio playback sometimes

[Kumar Shantanu]

Thanks Gareth ,
> Try calling Progress() just before the dial command. Without this 
> Asterisk wont send the SIP/183 Session Progress and send the inband 
> audio until the call is answered.
>
Do I need to change something in asterisk dial plan ? I am using freepbx 
to mange asterisk graphically.


On 09/25/2013 03:25 PM, Gareth Blades wrote:
> On 25/09/13 09:54, Kumar Shantanu wrote:
>> I am facing a strange problem on my asterisk box (using isdn lines 
>> with pri card installed on it). Normal incoming/outgoing calls are 
>> working perfectly fine.
>>
>> When a user dial a wrong/out-of-service number they don't hear back 
>> any such message like "The number is wrong or user is switched off" 
>> in some cases, and it's just a silence for the user.
>>
>> Now while troubleshooting we set recording to ON for the extension so 
>> we can see what's there in the recording file(.gsm). When I am 
>> listing to the recording files it contains everything which users 
>> should be listening actually, like "the number you are dialling is 
>> not correct."
>>
>> So the question is why user is not able to listen to this while 
>> asterisk itself is getting the message perfectly fine from the 
>> provider ? Am I missing something my dahdhi.conf ?
>>
>> Or anybody having any idea about this can please put me through the 
>> right direction. 
>
> Try calling Progress() just before the dial command. Without this 
> Asterisk wont send the SIP/183 Session Progress and send the inband 
> audio until the call is answered.
>