[asterisk-users] Polycom voicemail menu and alarm as beep with light

[bilal ghayyad]

Hello;

I am using vicidial which is using asterisk 1.8, mean while when the extension has voicemail, I always see the red light on the Polycom and hear the beep sound (toot toot) in period time. Also, I can see at the LCD an option to select it for accessing the voicemail  but I am facing the following problems:

1) The red light and the beep: How I can let the Phone only have the red light without the beep sound that keep hearing it periodically and it is bothering? Because I tried from the Polycom web based settings but nothing related to this .. Maybe, it is settings need to be from the setting file that we have to place it in the TFTP Server? Any advise?

2) Regarding to accessing the voicemail from the phone (this option that is existed at the Polycom IP Phone as long the voice mail is existed), when clicking on this button, it is not accessing the voicemail main menu .. How I can do this?

Regards
Bilal
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