[asterisk-users] Tired of dropouts and garbled phone calls - where to go next?

Eddie Mikell emikell at rimmkaufman.com
Mon Oct 28 13:29:13 CDT 2013


All,

The users in our organization are well, quite frankly, sick of phone
service that is being provided.  The choppy phone calls, and drop outs are
detrimental to our sales force.

I've tried about everything I can think of.

Moved the asterisk server from VM machine to dedicated machine

More than enough bandwidth

Setting 802.1p = 7

Set Dedicated voice traffic 35% of bandwidth.

Not sure what option would be the best


Put analog lines in the conference room to avoid the dropouts - leave the
sip lines in place for day to day use

Hire a consultant

Ditch the system and buy a pre-packaged system - RingCentral or some such.

There are no local asterisk professionals who can help, and we are a little
leery of opening up our system to outside consultants.

Anyone else face the above, and finally abandoned Asterisk for a commercial
system?

We have 167 users.
I use Grandstream GXP 2100 on the desktop and Polycom ip6000 for the
conference rooms.

Suggestions welcome.

Best

Eddie
-- 
Eddie H. Mikell
Senior Systems Engineer
RKG

Office: 434.970.1010 x 124
Email: emikell at rimmkaufman.com

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