[asterisk-users] Invalid options

[Asmaa Ahmed]

Hello,
I don't have a problem in recognizing DTMF digits. My problem is breaking the hierarchy level.Let's say I am in the main menu and I have three options ( 1 for new messages, 2 change folders, 0 mailbox options ) all of them are fine I can go through them by pressing the mentioned numbers, but if I pressed another number like 5, 6,... will hear something out of the three options I have, something in different level.
if I pressed 7 for example, will hear something like (message deleted) which should be OK only if I am inside option (1 new messages) and asked to delete one of it, so I will press 7... but I was expecting to hear something like "invalid option" or do nothing at all if I am not inside (new messages) menu!
Hope I am more clear!
Thanks.   

From: rodrigo.montiel at freetechsolutions.com.ar
To: asterisk-users at lists.digium.com
Date: Wed, 2 Oct 2013 10:15:58 -0300
Subject: Re: [asterisk-users] Invalid options




  
  


Hi Ahmed,



Seems to be that you have a problem recognizing DTMF digits.

Do you have RFC2833 as DTMF protocol in both Asterisk and soft/hard-phone ?



Rgds,



On Wed, 2013-10-02 at 11:24 +0200, Asmaa Ahmed wrote:

    Hello,


    

    



    While connecting to my voicemail, I noticed that Asterisk may perform some tasks isn't included in the options levels that currently played!

    For ex: I am listening to the main menu which asking me to press 1 for new messages, 2 change folders, 0 mailbox options which is OK for these numbers, but if I pressed 7 by mistake for example it will tell me "Message deleted" which it doesn't make sense!


    Is there a way to stop this behavior, let's say to run "invalid option" if any other number was pressed doesn't belong to the current menu level?


    

    



    

    



    Thanks. 






-- 

Rodrigo Montiel

Ing. en Telecomunicaciones

GNU/Linux & VoIP System Support

Cel: +549 351 2581376



Freetech Solutions

www.freetechsolutions.com.ar

Tel/Fax: +54 351 6387585










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