[asterisk-users] Polycom and forwarding.

Richard Mudgett rmudgett at digium.com
Wed May 15 14:54:24 CDT 2013


> Hey, all.  I've got an office set up with Asterisk, and forwarding's
> got
> a bit of a glitch:
> When they forward, they listen for the remote phone to ring, then
> hang
> up.  If the remote phone doesn't connect, it goes to the original
> phone's VM.  Is this Polycom's "fault," or Asterisk's?  I've been
> reading up on blind/supervised forwards, and, honestly, have myself
> more
> confused than when I started.  If someone could give me a solid idea
> of
> how forwarding works, and a sample of how to send it to a remote
> extension, and have it *not* come back to the original extension,
> that'd
> be great.

What you are describing is an attended call transfer not
call forwarding.  Call forwarding is a different feature.


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