[asterisk-users] Queue - how to jump to next member after NO ANSWER?

Shishir Pokharel Shishir.Pokharel at on24.com
Tue Jul 23 17:18:41 CDT 2013


Read queue configuration esp. QEUUESTRATEGY and agent TIMEOUT.
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Jarek Jarzebowski
Sent: Tuesday, July 23, 2013 3:04 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Queue - how to jump to next member after NO ANSWER?

Hi all,
I have a Queue with 3 members:
SIP/100
SIP/200
SIP/300
When call arrives SIP/100 is ringing.. After given timeout ringing stops but call is not routed to next member but SIP/100 starts ringing again.
I know that this is because SIP/100 is still available in the Queue but is it any way to make a Queue witch strategy:
call SIP/100 - if it is BUSY, UNAVAILABLE, PAUSED or _NO_ANSWERED_ after given number of time - hump to the next member?
Thanks in advance.
Jarek
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