[asterisk-users] analog phone digit delay

[Justin Killen]

So then, by saying "If the digits already dialed match an extension in the dialplan...wait 3 seconds...", then we're saying that asterisk has found a match, and the match is the bad-extension.  Here is the bad-number context that is included:

[bad-number]
include => bad-number-custom
exten => _X.,1,Noop(bad-number, timeouts: absolute: ${TIMEOUT(absolute)} digit: ${TIMEOUT(digit)} response: ${TIMEOUT(response)})
exten => _X.,n,ResetCDR()
exten => _X.,n,NoCDR()
exten => _X.,n,Progress
exten => _X.,n,Wait(1)
exten => _X.,n,Progress
exten => _X.,n,Playback(silence/1&cannot-complete-as-dialed&check-number-dial-again,noanswer)
exten => _X.,n,Wait(1)
exten => _X.,n,Congestion(20)
exten => _X.,n,Hangup



So then, what you're saying then is that if I was to remove this include, there would be no match in the dialplan and asterisk will wait for 8 seconds instead of 3?  The next question then is how to accomplish this without using the wildcard (and how to change it in freepbx).

-Justin
________________________________
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Richard Mudgett
Sent: Wednesday, July 10, 2013 10:22 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] analog phone digit delay



On Mon, Jul 8, 2013 at 12:14 PM, Justin Killen <jkillen at allamericanasphalt.com<mailto:jkillen at allamericanasphalt.com>> wrote:
I have an installation that has analog phones connected via T1 channel banks.  I'm getting complaints from users that they will enter a partial number (eg 91213), then turn away to get the next few digits, and the system will start dialing before they have a chance to put in the rest of the dialing string.  Is there a way to increase this delay?  The only use these 4 dialing patterns:

Internal 3 digit numbers
91 XXX XXX XXXX   (for backwards compatibility)
9 XXX XXXX (also for compatibility)
XXX XXXX

The simple switch in chan_dahdi has two hardcoded timeout times for more digits.
 1) If the digits already dialed match an extension in the dialplan but could match another extension if more digits are dialed then chan_dahdi will wait 3 seconds for more digits to arrive.
2) If the digits already dialed do not match any extension in the dialplan but more digits could match an extension then chan_dahdi will wait 8 seconds for more digits.
The shorter timeout is so the caller won't have to wait too long if the caller intends to call the shorter dialplan extension.
You need to look at the extension patterns in your dialplan to see where you have ambiguity between extensions.  Are you using the '.' wildcard?

Richard

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