[asterisk-users] Call Queue advise
Don Kelly
dk at donkelly.biz
Tue Dec 10 07:31:13 CST 2013
>>yes but I believe that least recent would ring one agent at a time? If my
understanding is incorrect please correct it. We are wanting to keep with
multiple phones ring to ensure coverage.
>From what I've seen, I don't think this is possible. But maybe ask in the
#asterisk channel on Freenode IRC.
Could ring the least-recent a couple times to provide workload balance, then
ring everyone to make sure someone answers.
--Don
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