[asterisk-users] QUEUEHOLDTIME always zero

Mitch Claborn mitch_ml at claborn.net
Thu Sep 27 13:01:00 CDT 2012


I did try restarting asterisk - no difference.

mitch

On 09/27/2012 10:59 AM, isrlgb at gmail.com wrote:
> Did you try restarting asterisk not only a reload
> Also I found  a few broken stuff in queues like the rules (yes its on the tracker) maybe this is also
>
>
>
> -----Original Message-----
> From: Mitch Claborn <mitch_ml at claborn.net>
> Sender: asterisk-users-bounces at lists.digium.com
> Date: Thu, 27 Sep 2012 09:20:08
> To: <asterisk-users at lists.digium.com>
> Reply-To: Asterisk Users Mailing List - Non-Commercial Discussion
> 	<asterisk-users at lists.digium.com>
> Subject: Re: [asterisk-users] QUEUEHOLDTIME always zero
>
> I am also writing an AMI application that will allow management to see
> the queue status from an external program and saw the same issues with
> the AMI data.  Using AMI I am able to get what I need from the
> individual records for each queued call.
>
> Mitch
>
> On 09/26/2012 04:09 PM, Mitch Claborn wrote:
>> Asterisk 1.8.10.1~dfsg-1ubuntu1
>>
>> Trying to build a simple announcement of the queue status. QUEUEHOLDTIME
>> is always zero.  What am I doing wrong?
>>
>> queues.conf
>> [general]
>> autofill=yes
>> shared_lastcall=yes
>>
>> [StandardQueue](!)
>> musicclass=default
>> strategy=rrmemory
>> joinempty=no
>> leavewhenempty=yes
>> ringinuse=no
>> announce-frequency = 30
>> min-announce-frequency = 15
>> announce-holdtime = yes|no|once
>> announce-position = limit
>> announce-position-limit = 5
>> announce-round-seconds = 10
>> setinterfacevar = yes
>> setqueueentryvar = yes
>> setqueuevar = yes
>>
>> [sales](StandardQueue) ; create the sales queue using the parameters in
>> the StandardQueue template
>>
>> extensions.conf
>> exten => 812,1,NoOp(queue status)
>>     same =>n,Set(LOGGEDIN=${QUEUE_MEMBER(sales,logged)})
>>     same =>n,Set(READY=${QUEUE_MEMBER(sales,ready)})
>>     same =>n,Set(WAITING=${QUEUE_WAITING_COUNT(sales)})
>>     same =>n,Set(STUFF=${QUEUE_VARIABLES(sales)})
>>     same =>n,Verbose(waiting: ${WAITING} calls in queue: ${QUEUECALLS}
>> avg hold: ${QUEUEHOLDTIME} logged in: ${LOGGEDIN} ready: ${READY})
>>
>> Regardless of how long a caller has been waiting in the queue, the
>> output is:
>>
>>       -- Executing [812 at LocalSets:1] NoOp("SIP/08000F3BE07C-00000048",
>> "queue status") in new stack
>>       -- Executing [812 at LocalSets:2] Set("SIP/08000F3BE07C-00000048",
>> "LOGGEDIN=1") in new stack
>>       -- Executing [812 at LocalSets:3] Set("SIP/08000F3BE07C-00000048",
>> "READY=1") in new stack
>>       -- Executing [812 at LocalSets:4] Set("SIP/08000F3BE07C-00000048",
>> "WAITING=1") in new stack
>>       -- Executing [812 at LocalSets:5] Set("SIP/08000F3BE07C-00000048",
>> "STUFF=0") in new stack
>>       -- Executing [812 at LocalSets:6] Verbose("SIP/08000F3BE07C-00000048",
>> "waiting: 1 calls in queue: 1 avg hold: 0 logged in: 1 ready: 1") in new
>> stack
>> waiting: 1 calls in queue: 1 avg hold: 0 logged in: 1 ready: 1
>>
>>
>>
>>
>>
>>
>> --
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>
> --
> _____________________________________________________________________
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>
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