[asterisk-users] QUEUEHOLDTIME always zero

[Mitch Claborn]

Asterisk 1.8.10.1~dfsg-1ubuntu1

Trying to build a simple announcement of the queue status. QUEUEHOLDTIME 
is always zero.  What am I doing wrong?

queues.conf
[general]
autofill=yes
shared_lastcall=yes

[StandardQueue](!)
musicclass=default
strategy=rrmemory
joinempty=no
leavewhenempty=yes
ringinuse=no
announce-frequency = 30
min-announce-frequency = 15
announce-holdtime = yes|no|once
announce-position = limit
announce-position-limit = 5
announce-round-seconds = 10
setinterfacevar = yes
setqueueentryvar = yes
setqueuevar = yes

[sales](StandardQueue) ; create the sales queue using the parameters in 
the StandardQueue template

extensions.conf
exten => 812,1,NoOp(queue status)
   same =>n,Set(LOGGEDIN=${QUEUE_MEMBER(sales,logged)})
   same =>n,Set(READY=${QUEUE_MEMBER(sales,ready)})
   same =>n,Set(WAITING=${QUEUE_WAITING_COUNT(sales)})
   same =>n,Set(STUFF=${QUEUE_VARIABLES(sales)})
   same =>n,Verbose(waiting: ${WAITING} calls in queue: ${QUEUECALLS} 
avg hold: ${QUEUEHOLDTIME} logged in: ${LOGGEDIN} ready: ${READY})

Regardless of how long a caller has been waiting in the queue, the 
output is:

     -- Executing [812 at LocalSets:1] NoOp("SIP/08000F3BE07C-00000048", 
"queue status") in new stack
     -- Executing [812 at LocalSets:2] Set("SIP/08000F3BE07C-00000048", 
"LOGGEDIN=1") in new stack
     -- Executing [812 at LocalSets:3] Set("SIP/08000F3BE07C-00000048", 
"READY=1") in new stack
     -- Executing [812 at LocalSets:4] Set("SIP/08000F3BE07C-00000048", 
"WAITING=1") in new stack
     -- Executing [812 at LocalSets:5] Set("SIP/08000F3BE07C-00000048", 
"STUFF=0") in new stack
     -- Executing [812 at LocalSets:6] Verbose("SIP/08000F3BE07C-00000048", 
"waiting: 1 calls in queue: 1 avg hold: 0 logged in: 1 ready: 1") in new 
stack
waiting: 1 calls in queue: 1 avg hold: 0 logged in: 1 ready: 1