[asterisk-users] Voicemail not working with vm boxes named with a star

[Karsten Wemheuer]

Hi Matthew,

Am Donnerstag, den 20.09.2012, 06:27 -0500 schrieb Matthew Jordan:
> ----- Original Message -----
> > From: "Karsten Wemheuer" <kwem at gmx.de>
> > To: asterisk-users at lists.digium.com
> > Sent: Thursday, September 20, 2012 2:28:07 AM
> > Subject: [asterisk-users] Voicemail not working with vm boxes named with a        star
> > 
> > Hi list,
> > 
> > in asterisk 1.4 and maybe earlier it was possible to use voicemail
> > system with mailboxes starting with some special characters like *.
> > The
> > line in voicemail.conf was like this:
> >         *123 => , AB,,,tz=cet|attach=no|
> > 
> > Calling exten => s,n,Voicemail(*123,su) is working in asterisk 1.4.
> > 
> > In Asterisk 1.8 the above scenario is not working any more. The
> > Voicemail application reports an error message:
> > WARNING: app_voicemail.c: leave_voicemail: No entry in voicemail
> > config
> > file for '*123'
> > 
> > Is this a known bug, fixed in newer versions (I currently use 1.8.11)
> > or
> > should I file a bug report?
> 
> Nope, this is not a bug.  The change in behavior was deliberate (see
> https://issues.asterisk.org/jira/browse/ASTERISK-17433).  Starting a mailbox
> with a '*' conflicted with the auto-attendant feature in app_voicemail, wherein
> a user can be redirected to the 'a' extension by sending the '*' DTMF.  There
> were a number of weird side effects that occurred due to this, most of which
> involved users who had created a mailbox that began with a '*' unable to check
> their voicemail.
> 
> Since it would be very easy to mis-configure your system if you had both the
> auto-attendant feature enabled and allowed users to have a mailbox/password that
> started with '*', we prevented the latter scenario.

Thank You for Your response. I got Your message after writing my second
message. 

I understand the problem. But if the issue is triggered mixing boxes
starting with * and the assistant feature, what about the operator
feature? Should boxes starting with '0' also be prevented?

Thanks,

Karsten