[asterisk-users] Polycom Phone Configuration Overrides Not Saved

[Paul Belanger]

On 12-09-06 10:46 AM, Chris Nighswonger wrote:
> I have some Polycom 351 on Asterisk 10. On the same box as * I have a tftp
> server running to handle configs, etc. The Polycom phones have no problem
> grabbing config foo from the tftp server as well as writing log files back
> to the server. However, when I use the web-if on a phone to set a custom
> ring-tone, the web interface saves the change locally, but throws an error
> stating that it cannot write the override config to the tftp server.
>
> A look at a tcpdump shows that the phone indeed attempts to push the file
> to the server:
>
> 10:33:10.197294 IP 192.168.0.23.50672 > pbx1.campus.foundations.edu.tftp:
>   38 RRQ "0004f2a5b892.cfg" octet blksize 4096
> 10:33:10.473171 IP 192.168.0.23.29766 > pbx1.campus.foundations.edu.tftp:
>   43 RRQ "2345-12365-001.sip.ld" octet blksize 4096
> 10:33:10.711510 IP 192.168.0.23.33183 > pbx1.campus.foundations.edu.tftp:
>   42 RRQ "0004f2a5b892_reg.cfg" octet blksize 4096
> 10:33:10.758896 IP 192.168.0.23.28895 > pbx1.campus.foundations.edu.tftp:
>   29 RRQ "sip.cfg" octet blksize 4096
> 10:33:11.620103 IP 192.168.0.23.21917 > pbx1.campus.foundations.edu.tftp:
>   54 RRQ "overrides/0004f2a5b892-phone.cfg" octet blksize 4096
> 10:33:11.825803 IP 192.168.0.23.27460 > pbx1.campus.foundations.edu.tftp:
>   52 RRQ "overrides/0004f2a5b892-web.cfg" octet blksize 4096
> 10:33:11.850646 IP 192.168.0.23.18554 > pbx1.campus.foundations.edu.tftp:
>   55 RRQ "licenses/000000000000-license.cfg" octet blksize 4096
> 10:33:11.873077 IP 192.168.0.23.34766 > pbx1.campus.foundations.edu.tftp:
>   55 RRQ "licenses/0004f2a5b892-license.cfg" octet blksize 4096
> 10:33:26.294928 IP 192.168.0.23.25504 > pbx1.campus.foundations.edu.tftp:
>   37 WRQ "cq_de_ku4dd.wav" octet blksize 4096
> 10:33:36.238357 IP 192.168.0.23.63322 > pbx1.campus.foundations.edu.tftp:
>   52 WRQ "overrides/0004f2a5b892-web.cfg" octet blksize 4096
> 10:33:36.539747 IP 192.168.0.23.37433 > pbx1.campus.foundations.edu.tftp:
>   69 RRQ "languages/Website_dictionary_language_en-us.xml" octe
>
>
> A look at /var/log/messages shows:
>
> Sep  6 10:33:11 pbx1 in.tftpd[18368]: tftpd: read(ack): Connection refused
>
> Now why is it that the phone is refused only when writing the override file?
>
> Note that the only logging difference between a successful and unsuccessful
> write is the above line from the message log. The tcpdump looks the same.
>
Permissions issues?

If you switched to FTP or HTTP does it work?

-- 
Paul Belanger | PolyBeacon, Inc.
Jabber: paul.belanger at polybeacon.com | IRC: pabelanger (Freenode)
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