[asterisk-users] hangup not detected?

Thu May 24 18:41:12 CDT 2012

Looks like Swift() (whatever that is) is not returning ?

On 24 May 2012 23:07, Justin Killen <jkillen at allamericanasphalt.com> wrote:

> ** ** **
>
> Here is the output from the cli:****
>
> ** **
>
> dozer*CLI> core show channels****
>
> Channel              Location             State   Application(Data)****
>
> DAHDI/5-1            s at DB_LOOKUP:24       Up      Swift(""Schedule for
> employee****
>
> 1 active channel****
>
> 1 active call****
>
> 1528 calls processed****
>
> dozer*CLI> core show channel dahdi/5-1****
>
>  -- General --****
>
>            Name: DAHDI/5-1****
>
>            Type: DAHDI****
>
>        UniqueID: 1337821128.1363****
>
>        LinkedID: 1337821128.1363****
>
>       Caller ID: (N/A)****
>
>  Caller ID Name: (N/A)****
>
> Connected Line ID: (N/A)****
>
> Connected Line ID Name: (N/A)****
>
>     DNID Digits: (N/A)****
>
>        Language: en****
>
>           State: Up (6)****
>
>           Rings: 1****
>
>   NativeFormats: 0x4 (ulaw)****
>
>     WriteFormat: 0x4 (ulaw)****
>
>      ReadFormat: 0x4 (ulaw)****
>
>  WriteTranscode: No****
>
>   ReadTranscode: No****
>
> 1st File Descriptor: 15****
>
>       Frames in: 3967****
>
>      Frames out: 15882****
>
>  Time to Hangup: 0****
>
>    Elapsed Time: 20h56m23s****
>
>   Direct Bridge: <none>****
>
> ****Indirect** **Bridge****: <none>****
>
>  --   PBX   --****
>
>         Context: DB_LOOKUP****
>
>       Extension: s****
>
>        Priority: 24****
>
>      Call Group: 0****
>
>    Pickup Group: 0****
>
>     Application: Swift****
>
>            Data: ""Schedule for employee number 9999:  "Thursday, May
> 24th, 2012, you are scheduled at XXXXXXXXXXXXXX"****
>
>     Blocking in: (Not Blocking)****
>
>       Variables:****
>
> READSTATUS=TIMEOUT****
>
> return_id=****
>
> MAX_REPEAT=4****
>
> ODBCSTATUS=SUCCESS****
>
> ODBCROWS=1****
>
> COUNTER=2****
>
> AAA_OUTPUT="Schedule for employee number 9999:  "Thursday, May 24th, 2012,
> you are scheduled at XXXXXX..****
>
> data=Thursday, May 24th, 2012, you are scheduled at XXXXXXXXXX****
>
> id=9999****
>
> ODBC_FETCH_STATUS=SUCCESS****
>
> ~ODBCFIELDS~=id,data****
>
> ODBC_ID=903****
>
> ID_VALIDATED=AAA_VALIDATE_EMP_NUM(27,9999)****
>
> account_id=9999****
>
> read_length=7****
>
> get_param2=E****
>
> get_param1=27****
>
> validate_func=AAA_VALIDATE_EMP_NUM****
>
> truck_text=employee number****
>
> readprompt=AAA/enter_employee_number****
>
> comp_num=27****
>
> BACKGROUNDSTATUS=SUCCESS****
>
> ** **
>
>   CDR Variables:****
>
> level 1: dnid=****
>
> level 1: dst=4****
>
> level 1: dcontext=default****
>
> level 1: channel=DAHDI/5-1****
>
> level 1: lastapp=Swift****
>
> level 1: lastdata=""Schedule for employee number 9999:  "Thursday, May
> 24th, 2012, you are schedu****
>
> level 1: start=2012-05-23 17:58:48****
>
> level 1: answer=2012-05-23 17:58:54****
>
> level 1: duration=75383****
>
> level 1: billsec=75377****
>
> level 1: disposition=ANSWERED****
>
> level 1: amaflags=DOCUMENTATION****
>
> level 1: accountcode=27_EMP****
>
> level 1: uniqueid=1337821128.1363****
>
> level 1: linkedid=1337821128.1363****
>
> level 1: userfield=2885****
>
> level 1: sequence=1363****
>
> ** **
>
> ** **
>
> ** **
>
> ** **
>
> ** **
>
> Since the ‘lastapp’ variable is ‘Swift’, this would indicate that the
> cepstral wrapper is having a problem, correct?****
>
> ** **
>
> Justin Killen ****
>   ------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] *On Behalf Of *Justin Killen
> *Sent:* Tuesday, May 22, 2012 8:53 AM
>
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* Re: [asterisk-users] hangup not detected?
> ****
>
>  ** **
>
> Okay, the next time it gets in this state I’ll gather that information.***
> *
>
> ** **
>
> Justin Killen****
>   ------------------------------
>
> *From:* asterisk-users-bounces at lists.digium.com [mailto:
> asterisk-users-bounces at lists.digium.com] *On Behalf Of *Warren Selby
> *Sent:* Monday, May 21, 2012 1:22 PM
> *To:* Asterisk Users Mailing List - Non-Commercial Discussion
> *Subject:* Re: [asterisk-users] hangup not detected?****
>
> ** **
>
> On Fri, May 18, 2012 at 12:00 PM, Justin Killen <
> jkillen at allamericanasphalt.com> wrote:****
>
> I have and automated call-in dispatch system where hundreds of people call
> in daily for 2-3 minutes each.  The extension is set up to get their
> information, then text-to-speech the dispatch information (via odbc).  It
> then loops 5 times then ends the call.  These calls are being handled by an
> 8 port analog digium card.  ****
>
>  ****
>
> Sometimes though, I see calls via ‘core show channel dahdi/1-1’ that have
> a time of > 16 hours.  I’m not sure if this is a result of dahdi missing
> the hangup, ODBC timing out, or TTS failing for some reason.  When a
> channel gets in this state, the call doesn’t seem to progress through the
> dialplan, they always display the TTS line.  Doing a ‘dahdi destroy channel
> 1-1’ doesn’t seem to be effective – the only way I’ve been able to clear
> the calls is to do a ‘dahdi restart’ and/or restart the asterisk service.*
> ***
>
>  ****
>
> For TTS I’m using cepstral with the Swift wrapper.****
>
>  ****
>
> Here is a snippet of my dialplan:****
>
>  ****
>
>
> Can you post the CLI output of a call that gets "hung"?  I'd like to see
> where it's hanging on.
>
> Also, as a work-around to attempt to solve the symptom and not the
> underlying issue, you could maybe setup a cron job that runs once every ten
> minutes that checks for stale calls using AMI, and then hangs up any calls
> up that are over 10 minutes long?  Using the AMI Hangup command?
>
>  ****
>
> --
> Thanks,
> --Warren Selby, dCAP
> http://www.SelbyTech.com <http://www.selbytech.com>****
>
> --
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