[asterisk-users] SLA - Shared Line Appearance - Polycom

Thu May 10 13:54:41 CDT 2012

Correct - the sla.conf makes the line "active" the hint makes it accessible
by the phone.

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of eherr
Sent: Thursday, May 10, 2012 1:51 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom

Would those be the shared lines?

Continuing with the assumption they are, I need to set them up in stations
in the SLA.conf file?

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Danny Nicholas
Sent: Thursday, May 10, 2012 2:44 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom

Since you are doing all SIP, you would want something like this:

exten => 1000,hint,SIP/100

exten => 2000,hint,SIP/200

exten => 3000,hint,SIP/300

exten => 4000,hint,SIP/400

Then set up your lines to look for 1000 at default, 2000 at default, etc.

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of eherr
Sent: Thursday, May 10, 2012 1:40 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom

Unfortunately I am still a sitting duck.

Any old configs you can show me?

Its driving me insane.

I am trying to set it up in this fashion:

Everything is SIP based. I do not have ZAP/Dahdi/etc.

6 IP650 phones.

line keys 3,4,5,6 will be emulating the Key System with line keys 1 and 2 be
set to have their extension.

A call comes in, it rings SLA_line 1 ( line key 3) on all phones. If I pick
up, that line is now active on all phones. If another call comes in, it goes
to SLA_Line 2 ( line key 4 ). If I put SLA_line1 on hold, it shows on hold
for all phones. A coworker then picks up SLA_line1 and continues to the
conversation from their phone.

I do not necessarily care if they can call out on the SLA_line(n)s since
they will have line key 1 and 2 set to their personal extension.

-E

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Danny Nicholas
Sent: Thursday, May 10, 2012 2:34 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom

I was able to do it with 1.4 and an IP501. You just get your hints set up
correctly and life should be good.  You set up the hints as contacts in the
directory.

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of eherr
Sent: Thursday, May 10, 2012 1:31 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom

Yes but I am not able to follow it to completion.

I think the guide is quite incomplete.

I am also trying to follow another guide which leaves things out.

I was hoping that someone has it working so they can tell me exactly what is
missing and needs to be done.

--E

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Danny Nicholas
Sent: Thursday, May 10, 2012 2:18 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom

You read this? -
http://www.asteriskdocs.org/en/3rd_Edition/asterisk-book-html-chunk/SLA.html

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of eherr
Sent: Thursday, May 10, 2012 12:00 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom

Oh yeah, damn small things.

Asterisk 1.8.7.1

Polycom IP650

Thanks,

--E

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Danny Nicholas
Sent: Thursday, May 10, 2012 10:47 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] SLA - Shared Line Appearance - Polycom

Which flavor of Asterisk and what model Polycom?  Both are factors in the
possible success of the task.

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of eherr
Sent: Thursday, May 10, 2012 9:45 AM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] SLA - Shared Line Appearance - Polycom

Has anyone been able to get SLA ( Shared Line Appearance ) to work with
Polycom phones.

I want to be able to emulate a key system but I cannot figure it out.

Everything I tried so far is just not working together.

Thanks,

--E

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