[asterisk-users] Replacing PBX with Asterisk, need feedback on my new architecture.

[Bryant Zimmerman]

I agree with Chad on this one. FreePBX is for a different kind of installs 
from what you described. I believe if you pitch it as your solution; as you 
have stated you will be disappointing. Before you start offering it up to 
the bosses as the silver bullet. I would do a test install on some spare 
hardware (You can use VM Ware or Hyper-V if you know what you are doing). 
Other wise you might be the one being shot with the silver bullet. We have 
used free PBX and it works great as long as your install needs are 
standard, but if you go beyond the standard you need something more. We are 
a sip trunk provider and hosted PBX provider, and we have wholesalers that 
try to use FreePBX to deliver customer sip trunks and they have issues.. It 
is the square peg round hole issue. Get the right shape peg  for your 
communications hole..

Thanks

Bryant Zimmerman (ZK Tech Inc.)
616-855-1030 Ext. 2003 

----------------------------------------
 From: "Chad Wallace" <cwallace at lodgingcompany.com>
Sent: Tuesday, May 08, 2012 8:13 PM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users] Replacing PBX with Asterisk, need feedback on 
my new architecture.

On Mon, 07 May 2012 06:40:46 -0600
Nunya Biznatch <asterisk at ihearbanjos.com> wrote:

> >> I need to plan to use FreePBX on all Asterisk Servers, but I don't
> >> intend to install it until I'm in regular MAC maintenance mode.
> >>
> > It is ashame you are going this far with your setup to rely on 
> > FreePBX.  For something this complex, you are setting your self up
> > for some heartache.
> >
> It is my intention to do everything from the command line. However, 
> there will be times when I'll have Interns coming in and doing some
> of the MAC activities, and I thought this might be an easier way for
> the day to day to get done. I've never seen it myself either, so am
> curious. Finally, there's the "glitter" factor. When my bosses come
> in and want a dog and pony show on the new phone system, they want to
> see fluffy bunnies and kittens, not the Ox that's doing the pulling.
> CLI = "old" in the minds of those that don't comprehend.

I just installed FreePBX, and I'm pretty sure that "do everything from
the command line" and "use FreePBX" are mutually exclusive situations.

When you install FreePBX, it replaces (overwrites!) your config, and
then you manually enter everything (devices, queues, IVR, etc.) in the
GUI--or use a bulk import/export tool if there is one.  It takes over
your Asterisk install, and you have to adapt to it, not the other way
around.

If you want to set it up with standard Asterisk configs and your own
dialplan, you'll need to find another way to do the GUI for the
noobs/interns.

For the bosses, I would suggest sending them to an actual dog and pony
show instead.  But that's just me. ;-)

-- 

C. Chad Wallace, B.Sc.
The Lodging Company
http://www.lodgingcompany.com/
OpenPGP Public Key ID: 0x262208A0

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