[asterisk-users] Asterisk 1.8.10.1 ring tone in thebackground after call sucessfully answered.

[motty.cruz]

Hello Maarten, 
Our issue was with our VOIP provider or so I think, because after I called
my provider the issued went away, I have not heard any complaints since, it
happened a few times two days in a row then it went away. 

Hopefully you documented time and phone numbers when it happened and take it
to your provider. Good luck finding the solution for your problem. 

Thanks, 
Motty 

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Maarten
Sent: Monday, May 07, 2012 2:37 PM
To: asterisk-users at lists.digium.com
Subject: Re: [asterisk-users]Asterisk 1.8.10.1 ring tone in thebackground
after call sucessfully answered.

motty.cruz <motty.cruz <at> gmail.com> writes:

> 
> 
> Hello I apologize for not being specific. 
> 
> I'm using SIP. Our provider is call Wiline. I do not have Dahdi 
> install on this server. The phone I used is Polycom soundpoint ip 450.
> 
> Rining continues in the background after successfully answered, is a 
> ramdom not constantly.
> 
> Thanks,
> -Motty
> 
> -----Original Message-----
> From: asterisk-users-bounces <at> lists.digium.com 
> [mailto:asterisk-users-bounces <at> lists.digium.com] On Behalf Of 
> Danny
Nicholas
> Sent: Monday, March 19, 2012 8:54 AM
> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> Subject: Re: [asterisk-users] Asterisk 1.8.10.1 ring tone in 
> thebackground after call sucessfully answered.
> 
> Which "Technology" are you using for the call (DAHDI/SIP/other)?
> 
> -----Original Message-----
> From: asterisk-users-bounces <at> lists.digium.com 
> [mailto:asterisk-users-bounces <at> lists.digium.com] On Behalf Of 
> motty.cruz
> Sent: Monday, March 19, 2012 10:42 AM
> To: asterisk-users <at> lists.digium.com
> Subject: [asterisk-users] Asterisk 1.8.10.1 ring tone in the 
> background after call sucessfully answered.
> 
> Hello All,
> I upgraded Asterisk from 1.8.4 to Asterisk 1.8.10.1 last week. After 
> the upgrade when I make a call and the other party answers the call "a 
> ringing tone is heard in the background" even thought the call was 
> successfully answered.
> 
> This issue is ramdom and is not consistent. I do think is a Asterisk 
> issue can some one point me a solution.
> 
> Thanks,
> Motty
> 
> --
> _____________________________________________________________________

Hello Motty,

I have the exact same issue with several Polycom Soundpoint IP 450's.
The phones are using the Broadsoft platform. Seeing your problem on an
Asterisk platform makes me think this is a Polycom issue.

We have two other types of phones: Polycom Soundpoint IP 331 and 650's.
These types do not have these problems at all.

I'm going to contact Polycom to see if they have any record of this issue.
Please contact me if you happen to stumble upon a solution!

Regards,

Maarten



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