[asterisk-users] CDR Analyzer/Queue stats reporting

Carlos Chavez cursor at telecomabmex.com
Mon Feb 27 12:53:02 CST 2012


On Mon, 2012-02-27 at 18:28 +0000, Noah Engelberth wrote:
> I’ve been tasked with finding and implementing a CDR/Queue analyzer to
> provide information to management about the call center’s performance.
> My Google-fu seems to be returning a lot of things that are more or
> less abandoned projects.  Does anyone have any recommended solutions
> for a CentOS 6 / Asterisk 10 “vanilla” server?  Not opposed to
> something commercial, provided it actually works and isn’t a disaster
> to set up.
> 
>  
> 
	If you only need the very basics then: http://www.asternic.biz/

	If you need all the reports you can get:http://queuemetrics.com/

Your google-fu is very weak if you could not find Queuemetrics!

-- 
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001
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