[asterisk-users] Polycom firmware 4.0.1 and paging

[Mike]

Thanks for the clarification. You do learn something new every day.

 

Mike

 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Gord Urquhart
Sent: Wednesday, February 15, 2012 6:00 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging

 

It appears you need the "info=" if the string you are using is enclosed in
angle brackets.
   Alert-Info: foo    works
   Alert-Info:<foo> does not work
   Alert-Info:info=<foo> works 




On Wed, Feb 15, 2012 at 2:09 PM, Mike <list at net-wall.com> wrote:

With Polycom firmware 4.0.1b?

I have 1.8, one of the latest can`t remember which is installed on that
server. Maybe the fact that my alert info has two words, and isn`t parsed
correctly by Polycom...?



Mike




> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> bounces at lists.digium.com] On Behalf Of Dave Fullerton

> Sent: Wednesday, February 15, 2012 10:20 AM
> To: asterisk-users at lists.digium.com
> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging
>
> Which version of asterisk are you using? I just have this in 1.4 and it
> works fine:
>
> SIPAddHeader(Alert-Info: intercom);
>
> -Dave
>
> On 02/14/2012 08:10 PM, Mike wrote:
> > In case anybody was following this thread, or someone Googles it in
> > the future, here is the solution:
> >
> > This worked fine with Polycom firmware 3.3x:
> > exten =>  s,n,SIPAddHeader(Alert-Info:<Ring Answer>)
> >
> > For firmware 4.0+, apparently I needed to add info=, i.e.:
> > exten =>  s,n,SIPAddHeader(Alert-Info: info=<Ring Answer>)
> >
> > Simple, yet quite obscure (for me at least).
> >
> >
> > Mike
> >
> >> -----Original Message-----
> >> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> >> bounces at lists.digium.com] On Behalf Of Mike
> >> Sent: Monday, February 13, 2012 10:17 AM
> >> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
> >> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging
> >>
> >> Thanks Dave, it at least gives me hope that my efforts aren`t wasted.
> >>
> >> Mike
> >>
> >>> -----Original Message-----
> >>> From: asterisk-users-bounces at lists.digium.com
> >>> [mailto:asterisk-users- bounces at lists.digium.com] On Behalf Of Dave
> >>> Fullerton
> >>> Sent: Monday, February 13, 2012 9:39 AM
> >>> To: asterisk-users at lists.digium.com
> >>> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging
> >>>
> >>> On 02/10/2012 05:30 PM, Mike wrote:
> >>>> Hi,
> >>>>
> >>>> I just moved many Polycom phones from firmware v3 to 4.0.1b.
> >>>> Anto-Answer simply stopped functioning. I can downgrade and make it
> >>>> work, upgrading kills it again. There obviously is a difference in
> >>>> how the newer firmware is treating this auto answer sip header.
> >>>>
> >>>> Can anybody tell me if they have Polycom firmware 4.x.x working
> >>>> with auto-answer/paging? Just so I know it's worth my time to
> >>>> investigate, as opposed to knowing it`s a Polycom firmware bug? If
> >>>> so, did you have to make any changes to the SIP header sent to make
> >>>> Polycom phones auto
> >>> answer?
> >>>>
> >>>
> >>> I would second the others suggestions about rewriting the configs.
> >>> Polycom made extensive changes between 3.2 and 3.3, and I think they
> >> made
> >>> a fair number of changes between 3.3 and 4.0.  I have two phones
> >>> that
> >> I've
> >>> upgraded to 4.0.1b for testing, a 550 and a spectralink 8440, and I
> >>> believe I have auto answer working as you describe. Here's the
> >>> pertinent snippet from my config:
> >>>
> >>> <polycomConfig>
> >>>     <voIpProt>
> >>>       <voIpProt.SIP>
> >>>         <voIpProt.SIP.alertInfo
> >>> voIpProt.SIP.alertInfo.1.class="ringAutoAnswer"
> >>> voIpProt.SIP.alertInfo.1.value="intercom"
> >>> voIpProt.SIP.alertInfo.2.class="ringAnswerMute"
> >>> voIpProt.SIP.alertInfo.2.value="page"
> >>> voIpProt.SIP.alertInfo.3.class="autoAnswer"
> >>> voIpProt.SIP.alertInfo.3.value="silentanswer">
> >>>         </voIpProt.SIP.alertInfo>
> >>>       </voIpProt.SIP>
> >>>     </voIpProt>
> >>> </polycomConfig>
> >>>
> >>> I have also added an<se.rt>  section to adjust the ringer and
> >>> timeouts
> >> for
> >>> these ring tones.
> >>>
> >>> -Dave
> >>>
>
> --
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