[asterisk-users] Forwarding queue to remote agent over PSTN

[Satish Barot]

If you have your agents static(hard coded) for Queue in queues.conf, you
could add following in your queue definition,
member => DAHDI/G0/XXXXXXXXXX

Replace  XXXXXXXXXX with your Agent's cellphone or Landline number.

And if you have your Agents added dynamically in Queue, use local channel
as a Queue member and have your local channel dial the cellphone or
Landline number.

See the 'Using Local Channels' section on a link
http://ofps.oreilly.com/titles/9780596517342/asterisk-ACD.html for more
information. (Courtesy:Leif  Madsen, Jim Van Meggelen, and Russell Bryant)

--Satish Barot

On Wed, Feb 15, 2012 at 6:32 PM, Raj Mathur (राज माथुर) <
raju at linux-delhi.org> wrote:

> Hi,
>
> A client is looking for a way to have queue agents available over their
> mobile or land-line phones.  In other words, some queue members would be
> local (over SIP channels) while others would only be reachable by
> dialling their (mobile) phones over the PSTN.  Is there some easy way to
> accomplish this?
>
> Regards,
>
> -- Raj
> --
> Raj Mathur                          || raju at kandalaya.org   || GPG:
> http://otheronepercent.blogspot.com || http://kandalaya.org || CC68
> It is the mind that moves           || http://schizoid.in   || D17F
>
> --
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