[asterisk-users] Polycom firmware 4.0.1 and paging

[Dave Fullerton]

Which version of asterisk are you using? I just have this in 1.4 and it 
works fine:

SIPAddHeader(Alert-Info: intercom);

-Dave

On 02/14/2012 08:10 PM, Mike wrote:
> In case anybody was following this thread, or someone Googles it in the
> future, here is the solution:
>
> This worked fine with Polycom firmware 3.3x:
> exten =>  s,n,SIPAddHeader(Alert-Info:<Ring Answer>)
>
> For firmware 4.0+, apparently I needed to add info=, i.e.:
> exten =>  s,n,SIPAddHeader(Alert-Info: info=<Ring Answer>)
>
> Simple, yet quite obscure (for me at least).
>
>
> Mike
>
>> -----Original Message-----
>> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
>> bounces at lists.digium.com] On Behalf Of Mike
>> Sent: Monday, February 13, 2012 10:17 AM
>> To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
>> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging
>>
>> Thanks Dave, it at least gives me hope that my efforts aren`t wasted.
>>
>> Mike
>>
>>> -----Original Message-----
>>> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
>>> bounces at lists.digium.com] On Behalf Of Dave Fullerton
>>> Sent: Monday, February 13, 2012 9:39 AM
>>> To: asterisk-users at lists.digium.com
>>> Subject: Re: [asterisk-users] Polycom firmware 4.0.1 and paging
>>>
>>> On 02/10/2012 05:30 PM, Mike wrote:
>>>> Hi,
>>>>
>>>> I just moved many Polycom phones from firmware v3 to 4.0.1b.
>>>> Anto-Answer simply stopped functioning. I can downgrade and make it
>>>> work, upgrading kills it again. There obviously is a difference in how
>>>> the newer firmware is treating this auto answer sip header.
>>>>
>>>> Can anybody tell me if they have Polycom firmware 4.x.x working with
>>>> auto-answer/paging? Just so I know it's worth my time to investigate,
>>>> as opposed to knowing it`s a Polycom firmware bug? If so, did you have
>>>> to make any changes to the SIP header sent to make Polycom phones auto
>>> answer?
>>>>
>>>
>>> I would second the others suggestions about rewriting the configs.
>>> Polycom made extensive changes between 3.2 and 3.3, and I think they
>> made
>>> a fair number of changes between 3.3 and 4.0.  I have two phones that
>> I've
>>> upgraded to 4.0.1b for testing, a 550 and a spectralink 8440, and I
>>> believe I have auto answer working as you describe. Here's the pertinent
>>> snippet from my config:
>>>
>>> <polycomConfig>
>>>     <voIpProt>
>>>       <voIpProt.SIP>
>>>         <voIpProt.SIP.alertInfo
>>> voIpProt.SIP.alertInfo.1.class="ringAutoAnswer"
>>> voIpProt.SIP.alertInfo.1.value="intercom"
>>> voIpProt.SIP.alertInfo.2.class="ringAnswerMute"
>>> voIpProt.SIP.alertInfo.2.value="page"
>>> voIpProt.SIP.alertInfo.3.class="autoAnswer"
>>> voIpProt.SIP.alertInfo.3.value="silentanswer">
>>>         </voIpProt.SIP.alertInfo>
>>>       </voIpProt.SIP>
>>>     </voIpProt>
>>> </polycomConfig>
>>>
>>> I have also added an<se.rt>  section to adjust the ringer and timeouts
>> for
>>> these ring tones.
>>>
>>> -Dave
>>>