[asterisk-users] MixMonitor and ChanSpy

Tue Feb 7 10:47:29 CST 2012

Only trust the wiki if it explicitly refers to your current version (and
then you should still test it).

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Carlos Alvarez
Sent: Tuesday, February 07, 2012 10:46 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] MixMonitor and ChanSpy

It's a good thing I never read that warning, since I've been using those in
a call center environment for about seven years and never had that issue.
Started with 1.2, went to 1.4 and 1.6 now.  So I can't answer your question
about when it was "fixed" but I've never had a problem doing it (70
concurrent calls max, all recorded, 5 concurrent channels spied max).

On Tue, Feb 7, 2012 at 5:48 AM, Tiago Geada <tiago.geada at gmail.com> wrote:

that means that from 1.4.18 that issue is no longer present ?

On 7 February 2012 12:44, Jonas Kellens <jonas.kellens at telenet.be> wrote:

On 02/07/2012 01:07 PM, Sammy Govind wrote: 

Hello, 

I've been managing multiple call centres, almost all of them having their
calls recorded one way or other. Even in PBX environments with MixMonitor
and call recordings I haven't came across the situation where I discovered
that I can't chanspy a call because its recorded !

Which version of asterisk you are using ! can you paste the CLI logs which
show a complete call with a failed attempt to Chanspy ?

Using Asterisk 1.6.2.22.

The fact that ChanSpy can not be used with MixMonitor is something I read on
the wiki :

Attention

*	Up to and including Asterisk 1.4.17 ChanSpy can cause a
crash/segfault if used together with Monitor
<http://www.voip-info.org/wiki/view/Asterisk+cmd+Monitor>  or MixMonitor
<http://www.voip-info.org/wiki/view/MixMonitor>  at the same time. 1.4.18 is
supposed to attack this issue by using "audiohooks" that replaces the
current ChanSpy approach.

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Carlos Alvarez

TelEvolve

602-889-3003

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