[asterisk-users] Requiring agent to confirm queue calls only when forwarded to external device

[Tiago Geada]

forward to a Local extension that has dialplan requiring the
acknowledgement?

On 16 August 2012 21:12, Phil Frost <phil at macprofessionals.com> wrote:

> I'd like to allow my users to forward their calls using the forwarding
> feature on their SIP handsets and continue to receive Queue() calls.
> Currently I set the 'i' option in Queue() so that if a user forwards to
> their cell phone, or any other extension that has voicemail, the voicemail
> doesn't eat all the calls to the queue.
>
> I'm aware that I can configure the queue to require agents to acknowledge
> the call. However, most of the calls go to internal devices where
> confirmation isn't necessary, so I'd like to avoid the extra inconvenience
> in that most common case.
>
> What I'd like to do is somehow detect that a handset has responded with a
> SIP 302 response, and only when this is the case, require the agent to
> confirm humanness before answering the call from the queue. Any ideas on
> how this could be implemented?
>
>
> --
> ______________________________**______________________________**_________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>               http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/**mailman/listinfo/asterisk-**users<http://lists.digium.com/mailman/listinfo/asterisk-users>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120816/05c9bc35/attachment.htm>