[asterisk-users] Multi-tenant IVR

[Mitul Limbani]

What you want can be done by OpenVBX, why dont you try exploring that model
?

Regards,
Mitul Limbani,
Chief Architech & Founder,
Enterux Solutions Pvt. Ltd.
110 Reena Complex, Opp. Nathani Steel,
Vidyavihar (W), Mumbai - 400 086. India
http://www.enterux.com/
http://www.entvoice.com/
email: mitul at enterux.in
DID: +91-22-71967121
Cell: +91-9820332422




On Fri, Aug 10, 2012 at 3:19 PM, Kannan <vasdeveloper at gmail.com> wrote:

> Hi Carlos,
>
> The idea is this. We are planning to offer customized version of Asterisk
> for specialized purposes. When we offer hosted PBX, using multi-tenancy
> support, it is just going to be PBX, as opposed to a fully blown IVR. It
> will have automated attendant feature, but not IVR.
>
>
>
> In contrast, hosted IVR will have only one number dedicated to a business,
> and the business can maintain the call flow and sound files. The system
> will integrate with their CRM and offer personalized services to the
> customers of the business. And, of course, the system will have the support
> to connect to the PBX of the business, should the customer of the business
> selects to talk to the customer care agent of the business. That is our
> system won’t be used for the communication between the extensions of the
> business.
>
>
> Do you have any reservations on this?
>
>
> Regards,
>
> Kannan.
>
>
>
>
>  On Thu, Aug 9, 2012 at 11:38 PM, Carlos Alvarez <carlos at televolve.com>wrote:
>
>>
>>
>> On Thu, Aug 9, 2012 at 10:59 AM, Kannan <vasdeveloper at gmail.com> wrote:
>>
>>> Is should be possible to CONFGURE Asterisk as a multi-tenant IVR server
>>> right? Like tweaking configuration to configure a multi-tenant PBX with
>>> Asterisk.
>>>
>>
>> I don't know why you make a distinction between a multi-tenant IVR and a
>> multi-tenant PBX.  The IVR would just be in tenant contexts just like all
>> other features.
>>
>>
>> --
>> Carlos Alvarez
>> TelEvolve
>> 602-889-3003
>>
>>
>>
>> --
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>
>
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