[asterisk-users] Asterisk - Nortel transfer problem

Jonn Taylor jonnt at taylortelephone.com
Tue Apr 24 12:32:58 CDT 2012


You need to change it to QSIG or this will continue to be a problem.

On 04/24/2012 12:05 PM, Carlos Chavez wrote:
> 	The E1 between the Asterisk and Nortel is using R2 for signalling.  The
> PSTN comes to Asterisk first and then send calls to the Nortel.  When we
> started we were just replacing an automatic operator/voicemail system
> for the Nortel and all calls went there.  The customer has been
> gradually shifting extensions to Asterisk and plans to phase out the
> Nortel completely by next year so we will see this problem crop up more
> often.
>
> On Tue, 2012-04-24 at 11:45 -0500, Jonn Taylor wrote:
>> Please post your E1 configs. If you are not using QSIG you should. On
>> the nortel side this only works well with R6.0 and later. I have a
>> simular setup but with Cisco UCM but the calls come into the Nortel
>> first and then can be passed back and forth between them with no problem.
>>
>> On 04/24/2012 10:39 AM, Carlos Chavez wrote:
>>> 	I have an Asterisk server connected to a Nortel Pbx via an E1.
>>> Everything works fine, I get calls in and out with callerid.  The
>>> problem that has been reported to me is the following scenario:
>>>
>>> A call comes in from the PSTN and is answered by Asterisk.  The person
>>> dials the operator (1000) which is on the Nortel side so connection is
>>> made through the E1.  The operator answers and then transfers the call
>>> back to a SIP extension on the Asterisk (1303).  The result is no audio
>>> and a dropped call.
>>>
>>> 	My main theory at the moment is that when the receptionist hangs up
>>> after the transfer the E1 drops on the Nortel side.  Anyone here with
>>> this type of integration seen this problem?
>>>
>>>
>>>
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>
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>                 http://www.asterisk.org/hello
>
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