[asterisk-users] Run AGI while agent ringing instead of only when connected

[Todd Routhier]

I was trying to leave the AMI out of this because I am unsure if I can
monitor it in real time without building an external listener which Flash
Operator Panel does for me right now.

When I went down this road, I thought it would be a piece of cake to just
fire an AGI, well it is until you get queues involved.

--Todd

On Tue, Apr 10, 2012 at 3:34 PM, Carlos Chavez <cursor at telecomabmex.com>wrote:

> On Tue, 2012-04-10 at 15:15 -0500, Todd Routhier wrote:
> > What I am trying to accomplish is to run an AGI script each time an
> > agent's line starts ringing. I currently have the AGI firing when the
> > agent answers the call using the Queue command, something like
> > queue(MyQueue,,,,,MyAgi.php). Works great but I need the AGI to run
> > when the agent's phone starts ringing.
> >
> >
> > Strangely, I can't find anything real useful on this after searching
> > Google, this list, various Asterisk forums etc.
> >
> >
> > Is this supported? If not, is there some other maybe not so supported
> > way to accomplish this?
> >
> >
> > I get how I can just fire an AGI from the dial plan but once I leave
> > control to the queue, I can't really do that, I don't think.
> >
> >
>         The only way I really see to do that is to monitor events via AMI
> so
> you can trigger the AGI when the phone starts to ring.
>
>
> --
> Telecomunicaciones Abiertas de México S.A. de C.V.
> Carlos Chávez Prats
> Director de Tecnología
> +52-55-91169161 ext 2001
>
> --
> _____________________________________________________________________
> -- Bandwidth and Colocation Provided by http://www.api-digital.com --
> New to Asterisk? Join us for a live introductory webinar every Thurs:
>               http://www.asterisk.org/hello
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.digium.com/pipermail/asterisk-users/attachments/20120410/715027b9/attachment.htm>