[asterisk-users] Reporting for Asterisk Call Center

[bilal ghayyad]

Dear Tareq;

I am not using mysql, the configuration on the text configuratoin files and the logs are existed under the directory (/var/log/asterisk).

Well, to use mysql: then it means the configuration will be also in the database or I can use mysql only for reporting?

What is the Flash Operator?

By the way, I have another question if you can help me if you used the database with sql, actually I was facing one time a case and maybe the Database usage will help me if you can advise me:

If I have multiple Asterisk servers are running, and I need them to work centralized (I mean from one configuration) so to work as one system, then if I have database for configuration, I can acheive this by making all the servers read and write the configuration from the database server? 

Thanks for your help Tareq.

Regards
Bilal


---------------
> 
> those reports can be easiely extracted from the MYSQL
> database my friend.. and you can add the Flash Operator
> Panel if you want to monitor live activities like how many
> in queue and how many ON CALL .. etc
> 
> anyway the Elastix is a stand alone distribution you can
> find more info and downloads at : http://elastix.org/
> regards
> 
> 
> Tarek Sawah
> 
> Information Technology  Adviser
> 
> Integrated Digital Systems
> 
> CCNP, MCSE, RHCE, TELECOM
> 
> USA: +1 386 492 9993
> 
> 
>