[asterisk-users] question about queues.conf

[salaheddine elharit]

hi list

i have an issue related to queues.conf

i have configured the code like below

extensions.conf
[default]
exten => 800,1,AgentLogin()
exten => 666,1,Answer()
exten => 666,2,Queue(hotline)


#include "aheeva_dialplan.conf"
===============================
queues.conf
[hotline]
member => Agent/1000
===========================
aheeva_dialplan.conf
[agents]
exten => 800,1,AgentLogin()
exten => 666,1,Answer()
exten => 666,2,Queue(hotline)

===============================

agents.conf
[general]
persistentagents=yes
[agents]
musiconhold => none
agent => 1000,,Agent
agent => 1001,,Agent
=======================================================================================================
when i call the 800 i have call established and i can enter the agent ID
1000 without issue,the problem is when i call the 666 the call hangup

please find the log

-- Executing [h at agents:3] Hangup("SIP/1001-b7c8fc90", "") in new stack
  == Spawn extension (agents, h, 3) exited non-zero on 'SIP/1001-b7c8fc90'
    -- Executing [666 at agents:1] Answer("SIP/1001-b7c8fc90", "") in new stack
[Oct 20 15:34:00] WARNING[19179]: pbx.c:1832 pbx_extension_helper: No
application 'Queue' for extension (agents, 666, 2)
  == Spawn extension (agents, 666, 2) exited non-zero on 'SIP/1001-b7c8fc90'
    -- Executing [h at agents:1] GotoIf("SIP/1001-b7c8fc90", "0?3:2") in new
stack
    -- Goto (agents,h,2)
    -- Executing [h at agents:2] AHEventsProxy("SIP/1001-b7c8fc90",
"MSG_TYPE_TERMINATE_CALL::::1319124840") in new stack
 AHEventsProxy: Channel [SIP/1001-b7c8fc90]. Data
[MSG_TYPE_TERMINATE_CALL::::1319124840]
    -- chan is SIP/1001-b7c8fc90
 AHEventsProxy: Send To CtiServer: socket:[67].
message:[41,1319124840^^^^Ipbx01^~]
    -- Executing [h at agents:3] Hangup("SIP/1001-b7c8fc90", "") in new stack
  == Spawn extension (agents, h, 3) exited non-zero on 'SIP/1001-b7c8fc90'
srvradio*CLI>
could you please tell me what is wrong

best regards
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