[asterisk-users] Issue with Polycom SPIP650 and its sidecar

Olivier oza_4h07 at yahoo.fr
Wed Nov 30 09:26:47 CST 2011


Hello,

On one location, I've got from time to time (let say one a week) the
following issue :
the phone SoundPoint 650 works ok (can call or answer, display and sound
are ok),
the sidecar looses its display : entries on sidecar's LCD screen are not
displayed anymore, or names are truncated, or BLF are not shown or updated.

I only have one SPIP650 on this system so I can't compare with others.

What could be the root cause of this ?

Regards
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