[asterisk-users] s/n ratio detection etc...

[Danny Nicholas]

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Yasin SULUHAN
Sent: Wednesday, November 30, 2011 8:39 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] s/n ratio detection etc...

 

 

On Wed, Nov 30, 2011 at 4:27 PM, Danny Nicholas <danny at debsinc.com> wrote:

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Yasin SULUHAN
Sent: Wednesday, November 30, 2011 6:25 AM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] s/n ratio detection etc...

 

Hi everybody,

I' ve been following this list for a while now. 

Is there a way to detect the individual and cumulative s/n ratio values for
the incoming calls in Asterisk or any other Call Center solution?...

 

Either I need to finish my coffee or this should be worded better:


Sorry about this. This request just came in from a client and we need an
answer very quickly. 
 

Is there a way the detect the individual and cumulative signal-to-noise
ratio values for incoming calls to Asterisk (or any other Call Center
solution)?

 

 

This depends on

1.       How are the calls delivered to Asterisk (we will ignore the "other
call center" since this is an Asterisk discussion board)?
SIP/DAHDI(PSTN/PRI/E1/ETC)?

DAHDI
 

2.       What version of Asterisk?

1.8.7
 

3.       Do you want "built-in" methods or could other methods such as
daemons be used?  

either way would be ok. 



Your best bet as I understand it would be to use dahdi_tools to monitor your
lines or to use mixmonitor to record the calls so you can review and tune
problems as needed.   Either of these options would cost you some overhead
in processor usage and disk space.



Thank you for your quick response....

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