[asterisk-users] How to program a 100ms delay between the ringing of queued calls w/ ringall

Danny Nicholas danny at debsinc.com
Tue Nov 22 16:41:46 CST 2011


If you are using 1 Queue command, you're probably out of luck.  If you are
using 2 Queue commands, you can put a Wait(.1) between them.  Can you post
the dialplan snippet?



 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Douglas
Mortensen
Sent: Tuesday, November 22, 2011 4:34 PM
To: 'asterisk-users at lists.digium.com'
Subject: [asterisk-users] How to program a 100ms delay between the ringing
of queued calls w/ ringall

 

Hello,

 

Does anyone have any idea of how I can program a 100ms delay in between the
ringing of 2 subsequent calls in a queue configured with a ringall strategy?
In other words, our queue ringing strategy rings all queue agents with the
first caller in line in the queue. We only permit 1 ringing call at a time,
but it does ring to all phones. After an agent answers it, asterisk then
rings through the 2nd caller in the queue to all phones/agents again (other
than the "busy" agent who is on the phone with the 1st caller).

 

I want to force a 100ms delay in between the time that the 1st call is
answered, and the 2nd call starts ringing.

 

Any suggestions of how I can do this? I assume I'll need to modify the
asterisk dial plan, as I didn't see any queue parameters that would provide
this feature for me.

 

I do appreciate your help!

 

Sincerely,

-

Doug Mortensen

Network Consultant

Impala Networks Inc

CCNA, MCSA, Security+, A+

Linux+, Network+, Server+

.

www.impalanetworks.com

P: (505) 327-7300

F: (505) 327-7545

.

 

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