[asterisk-users] polycom soundpint ip650 question

[Dave Fullerton]

Yes, her extension is now on one line key, but this does not mean she 
cannot make a new call if she is already on a line. If she is on a call 
and needs to call someone else she would put the first call on hold, 
then the "New Call" soft key will appear. You can press that to get 
dialtone and place an outgoing call.

This setup breaks (at least, I haven't found a way around it) if set up 
additional registrations on the other line keys. Lets say you have 
extension 100 on the first line key with 6 calls per key, and extension 
101 on the second key with 6 calls per key. You have two incoming calls 
on extension 100 and you wish to make a call. If you press the "New 
Call" soft key it gives you dialtone on extension 101 instead of on 100. 
I have not figured out how to fix this yet, but I almost never have 
phones that are registered with more than one extension (except mine of 
course).

-Dave

On 11/17/2011 11:57 AM, eherr wrote:
> Doing it that was does accomplish the original question, which is cool. Thanks.
>
> But you're also right in that we wont like it.
>
> This setup only allows for her extension to be registered to just one line key, unless I am missing something.
>
> So in order for her to dial out, I would need to assign the rest of the line keys a different extension and set it up as normal.
> Under this setup, I am assuming that internally, her coworkers will have to know both extensions that she has, right?
>
> Thanks,
> --E
>
> -----Original Message-----
> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Dave Fullerton
> Sent: Thursday, November 17, 2011 11:27 AM
> To: Asterisk Users Mailing List - Non-Commercial Discussion
> Subject: Re: [asterisk-users] polycom soundpint ip650 question
>
>
> No, this is all done through the phone provisioning. You are correct,
> you would set reg.1.lineKeys="1" but then set reg.1.callsPerLineKey="6"
> or 4 or whatever you want. In the default phone1.cfg callsPerLineKey
> immediately follows the lineKeys setting.
>
> -Dave
>
> On 11/17/2011 10:58 AM, eherr wrote:
>> I basically understand what you're saying but I am a little confused.
>>
>> Are you saying..
>> Reg.1.lineKeys="1"
>> Then on asterisk allow 4 calls per sip extension
>>
>> Thanks,
>> --E
>>
>> -----Original Message-----
>> From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Dave Fullerton
>> Sent: Thursday, November 17, 2011 10:18 AM
>> To: asterisk-users at lists.digium.com
>> Subject: Re: [asterisk-users] polycom soundpint ip650 question
>>
>> On 11/16/2011 01:06 PM, eherr wrote:
>>> On the polycom soundpoint ip 650 six line phone:
>>>
>>> Say I have 4 lines on hold, is there way to tell who I put on hold.
>>>
>>> I cannot see the caller ID of the other lines, only the last line I
>>> placed on hold.
>>>
>>> Thanks,
>>>
>>> --E
>>>
>>
>> There is a way, but you may not like it.
>>
>> When you provision the phone you can specify how many line keys and how
>> many calls per line key you want. If you specify one line key but (lets
>> say) 4 calls per line key, then the phone will display a scrollable list
>> of your current calls, including the caller ID. You use the up and down
>> arrow to select which caller you want and then the soft keys to perform
>> a function (hold, resume, transfer, end call).
>>
>> It can require a few more button presses than one call per line key for
>> certain things and it doesn't work well if you have the phone set up
>> with multiple registrations.
>>
>> We use this method on our phones here for the very reason. People don't
>> seem to mind.
>>
>> -Dave
>