[asterisk-users] Goto Queue, does not work, it should play message or any thing

[bilal ghayyad]

Hi All;

When the call coming via the E1 dahdi and I handle the call (as first step) by exten => 5631040,1,Goto(OrangeCMG,s,1) it is not working and the call will be disconnected instead of queued. 

But, when I handle the call (as first step) by playing any sound file and then send for the queue, then it is working fine, WHY?

exten => 5631040,1,Playback(WelcomeMessage)
exten => 5631040,2,Goto(OrangeCMG,s,1)


So how I can overcome this?

Regards
Bilal