[asterisk-users] Asterisk 1..8 multiple queue

[satish patel]

Actually right now i have very big AddQueueMember dialplan for every individual queue for login/logout/pause/unpause etc.. ( we have 3 queue)  Let me explain my example 

We have 3 queues  ( sales, support, tech)

Sales - A,B,C,D,E  agents 
Support - A,B,C,D,E agents
tech - A,Z agents 

Before it was quite simple just specify member in queue but with AddQueueMember its now that case. Before it was just single queue login allowed you to enter in all queue. but in AddQueueMember they have very complex agent login thing. Could you give me example or tell me how i use AddQueueMember in my current setup which i explain you. (multiple queue login and restrict agent for other queue)

-S


> CC: asterisk-users at lists.digium.com
> From: sherwood.mcgowan at gmail.com
> Date: Wed, 25 May 2011 20:59:06 -0500
> To: asterisk-users at lists.digium.com
> Subject: Re: [asterisk-users] Asterisk 1..8 multiple queue
> 
> Yes, there are other ways, I was only offering the solution that has worked best for me. Keep in mind, you are not limited to MySQL for realtime, Asterisk can use any ODBC DSN for the data backend. Oracle, Access, MSSQL are all examples, if I recall correctly you can even connect SQLite and DB2.
> 
> However, let me ask you this...what trouble are you having with AddQueueMember and it's related applications that is making it hard for you? 
> 
> Sent from my iPhone
> 
> On May 25, 2011, at 7:20 PM, Satish Patel <satish_lx at hotmail.com> wrote:
> 
> > Thanks for reply but is there any alternative way? Because we don't have mysql and we dont want to use mysql.
> > 
> > 
> > 
> > --
> > Sent from my iPhone
> > 
> > On May 25, 2011, at 6:43 PM, Sherwood McGowan <sherwood.mcgowan at gmail.com> wrote:
> > 
> >> On 5/25/2011 12:32 PM, satish patel wrote:
> >>> 
> >>> Hey Guys!
> >>> 
> >>> We had migrate asterisk 1.2 to 1.8 now big issue is queue system. Before we had 3 queues and we were using AgentCallbackLogin  but       now its quite difficult to use AddQueueMember.
> >>> 
> >>> Is there any easy way to logged into multiple queue using AddQueueMember ?  and restrict agent for specific queue ?
> >>> 
> >>> -S
> >> 
> >> Use of the realtime architecture for queue members is my preferred method.
> >> --
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