[asterisk-users] [Asterisk 1.8.3.2] Mixmonitor not working on member(calling part) channel of Queue.
Asterisk Man
theasteriskman at gmail.com
Thu May 5 23:22:17 CDT 2011
Thank you very much for your response and suggestion.
I raised the question because in my project I don't want to record all the
Queue
calls. I just want to record calls connected with some specific members.
--AM
On Thu, May 5, 2011 at 11:10 PM, Carlos Chavez <cursor at telecomabmex.com>wrote:
> On Thu, 2011-05-05 at 18:16 +0530, Asterisk Man wrote:
> > Hi,
> >
> > I have a simple Queue(named 1) and one Member(SIP/1119) logged into
> > it. Now when a caller is placed into Queue and gets connected with
> > Member, I want to record the call. It does record the call when I use
> > MixMonitor() before placing the caller into Queue, but not when
> > MixMonitor() is used in macro which is called upon Member answering
> > the call.
> >
> > Following is my dialplan...
> >
> > [mixmonitortest]
> > exten => 1212,1,Noop(########## Test mixmonitor with Queue ##########)
> > same => n,MixMonitor(testmixmonitorA.wav,W(4))
> > same => n,Queue(1,ct,,,50,,agntanserd)
> >
> >
> > [macro-agntanserd]
> > exten => s,1,Noop(########## Agent answered the call. Record the call
> > ##########)
> > same => n,MixMonitor(testmixmonitorB.wav,W(4))
> >
> > I checked default path for recordings (/var/spool/asterisk/monitor)
> > and it just shows a single recording for mixmonitor used before
> > Queue()...
> >
> > [root at testmachine monitor]# ls
> > testmixmonitorA.wav
> >
> > Following is the Asterisk CLI output...
> >
> > [May 5 17:26:34] -- Executing [1212 at mixmonitortest:1]
> > NoOp("SIP/31-0000001b", "########## Test mixmonitor with Queue
> > ##########") in new stack
> > [May 5 17:26:34] -- Executing [1212 at mixmonitortest:2]
> > MixMonitor("SIP/31-0000001b", "testmixmonitorA.wav,W(4)") in new stack
> > [May 5 17:26:34] -- Executing [1212 at mixmonitortest:3]
> > Queue("SIP/31-0000001b", "1,ct,,,50,,agntanserd") in new stack
> > [May 5 17:26:34] == Begin MixMonitor Recording SIP/31-0000001b
> > [May 5 17:26:34] -- Started music on hold, class 'default', on
> > SIP/31-0000001b
> > [May 5 17:26:34] WARNING[21215]: translate.c:162 framein: no samples
> > for ulawtolin
> > [May 5 17:26:34] == Using SIP RTP CoS mark 5
> > [May 5 17:26:34] -- SIP/1119-0000001c is ringing
> > [May 5 17:26:40] -- SIP/1119-0000001c answered SIP/31-0000001b
> > [May 5 17:26:40] -- Stopped music on hold on SIP/31-0000001b
> > [May 5 17:26:40] -- Executing [s at macro-agntanserd:1]
> > NoOp("SIP/1119-0000001c", "########## Agent answered the call. Record
> > the call ##########") in new stack
> > [May 5 17:26:40] -- Executing [s at macro-agntanserd:2]
> > MixMonitor("SIP/1119-0000001c", "testmixmonitorB.wav,W(4)") in new
> > stack
> > [May 5 17:26:40] == Begin MixMonitor Recording SIP/1119-0000001c
> > [May 5 17:26:46] == End MixMonitor Recording SIP/1119-0000001c
> > [May 5 17:26:46] == MixMonitor close filestream
> > [May 5 17:26:46] == End MixMonitor Recording SIP/31-0000001b
> >
> >
> > Any idead why is Asterisk not creating recording for Mixmonitor()
> > application used in macro? Has anybody faced similar issue, or is a
> > bug?
> >
> > Asterisk version- 1.8.3.2
> > I couldn't get chance to test on other Asterisk versions.
> >
> What is wrong with the native Queue recording? Check queues.conf
> and
> make sure you have:
>
> monitor-type = MixMonitor
> monitor-format = gsm|wav|wav49
>
> This will automatically record calls when the agent answers the
> call.
>
> --
> Telecomunicaciones Abiertas de México S.A. de C.V.
> Carlos Chávez Prats
> Director de Tecnología
> +52-55-91169161 ext 2001
>
> --
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